Mattersight Corporation (NASDAQ:MATR) was upgraded by Zacks Investment Research from a “sell” rating to a “hold” rating in a report issued on Wednesday.
According to Zacks, “Mattersight Corporation, formerly known as eLoyalty Corporation, operates as an enterprise analytics service provider. The Company’s Behavioral Analytics service captures, analyzes, and creates insight from unstructured conversations, emails, employee desktop activity, and customer data. Services offered by the Company is applicable in improving call center performance, increase customer satisfaction and customer retention, reduce fraud, and streamline back office operations. Mattersight Corporation is based in Lake Forest, Illinois. “
Separately, ValuEngine downgraded Mattersight Corporation from a “sell” rating to a “strong sell” rating in a report on Friday, September 1st.
Mattersight Corporation (NASDAQ:MATR) last posted its quarterly earnings data on Tuesday, August 8th. The software maker reported ($0.15) earnings per share (EPS) for the quarter, meeting the Thomson Reuters’ consensus estimate of ($0.15). The firm had revenue of $10.56 million during the quarter, compared to analysts’ expectations of $10.40 million.
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A number of hedge funds and other institutional investors have recently modified their holdings of the business. Penn Capital Management Co. Inc. increased its holdings in Mattersight Corporation by 9.4% during the 2nd quarter. Penn Capital Management Co. Inc. now owns 1,072,141 shares of the software maker’s stock worth $2,734,000 after purchasing an additional 91,811 shares during the period. Boston Partners increased its holdings in Mattersight Corporation by 8.4% during the 2nd quarter. Boston Partners now owns 813,400 shares of the software maker’s stock worth $2,074,000 after purchasing an additional 62,900 shares during the period. Russell Investments Group Ltd. increased its holdings in Mattersight Corporation by 24.7% during the 2nd quarter. Russell Investments Group Ltd. now owns 421,500 shares of the software maker’s stock worth $1,075,000 after purchasing an additional 83,500 shares during the period. Ironwood Investment Management LLC increased its holdings in Mattersight Corporation by 2.6% during the 1st quarter. Ironwood Investment Management LLC now owns 125,047 shares of the software maker’s stock worth $438,000 after purchasing an additional 3,160 shares during the period. Finally, Northern Trust Corp increased its holdings in Mattersight Corporation by 4.2% during the 2nd quarter. Northern Trust Corp now owns 40,827 shares of the software maker’s stock worth $104,000 after purchasing an additional 1,628 shares during the period. Institutional investors own 36.33% of the company’s stock.
Mattersight Corporation Company Profile
Mattersight Corporation offers behavioral analytics and provides personality-based software products. The Company uses various applications, including predictive behavioral routing, performance management, quality assurance and predictive analytics (collectively, Behavioral Analytics) to analyze and predict customer behavior based on the language exchanged between agents and customers during brand interactions.
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