Mattersight (NASDAQ:MATR) was upgraded by Zacks Investment Research from a “sell” rating to a “hold” rating in a report issued on Wednesday.
According to Zacks, “Mattersight Corporation, formerly known as eLoyalty Corporation, operates as an enterprise analytics service provider. The Company’s Behavioral Analytics service captures, analyzes, and creates insight from unstructured conversations, emails, employee desktop activity, and customer data. Services offered by the Company is applicable in improving call center performance, increase customer satisfaction and customer retention, reduce fraud, and streamline back office operations. Mattersight Corporation is based in Lake Forest, Illinois. “
Shares of Mattersight (NASDAQ:MATR) opened at $2.70 on Wednesday. The firm has a market cap of $85.10, a PE ratio of -4.22 and a beta of -0.13. The company has a debt-to-equity ratio of -2.61, a quick ratio of 1.35 and a current ratio of 1.35. Mattersight has a 52 week low of $2.10 and a 52 week high of $4.05.
Several institutional investors and hedge funds have recently made changes to their positions in MATR. Northern Trust Corp boosted its stake in shares of Mattersight by 4.2% during the 2nd quarter. Northern Trust Corp now owns 40,827 shares of the software maker’s stock valued at $104,000 after purchasing an additional 1,628 shares in the last quarter. B. Riley Financial Inc. bought a new stake in Mattersight during the third quarter worth about $138,000. Russell Investments Group Ltd. boosted its stake in Mattersight by 93.1% during the third quarter. Russell Investments Group Ltd. now owns 813,991 shares of the software maker’s stock worth $2,279,000 after acquiring an additional 392,491 shares in the last quarter. Penn Capital Management Co. Inc. boosted its stake in Mattersight by 9.4% during the second quarter. Penn Capital Management Co. Inc. now owns 1,072,141 shares of the software maker’s stock worth $2,734,000 after acquiring an additional 91,811 shares in the last quarter. Finally, Boston Partners boosted its stake in Mattersight by 45.6% during the third quarter. Boston Partners now owns 1,184,317 shares of the software maker’s stock worth $3,316,000 after acquiring an additional 370,917 shares in the last quarter. 36.40% of the stock is currently owned by hedge funds and other institutional investors.
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Mattersight Company Profile
Mattersight Corporation offers behavioral analytics and provides personality-based software products. The Company uses various applications, including predictive behavioral routing, performance management, quality assurance and predictive analytics (collectively, Behavioral Analytics) to analyze and predict customer behavior based on the language exchanged between agents and customers during brand interactions.
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