Zacks Investment Research downgraded shares of TTEC (NASDAQ:TTEC) from a hold rating to a sell rating in a research note published on Thursday morning.
According to Zacks, “TTEC Holdings Inc. is a customer experience technology and services company. It focuses on the design, implementation and delivery of customer experience. The Company delivers outcome-based customer engagement solutions through TTEC Digital, digital consultancy which designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, delivery center which operates customer acquisition, care, growth and digital trust and safety services. TTEC Holdings Inc., formerly known as TeleTech Holdings Inc., is based in Englewood, Colorado. “
Other analysts have also recently issued reports about the company. BidaskClub cut TTEC from a buy rating to a hold rating in a report on Friday, November 30th. ValuEngine upgraded TTEC from a sell rating to a hold rating in a research note on Monday, November 12th.
TTEC (NASDAQ:TTEC) last posted its earnings results on Wednesday, November 7th. The business services provider reported $0.22 earnings per share (EPS) for the quarter, topping analysts’ consensus estimates of $0.18 by $0.04. TTEC had a negative net margin of 1.71% and a positive return on equity of 20.76%. The company had revenue of $364.94 million during the quarter, compared to analysts’ expectations of $356.49 million. Sell-side analysts expect that TTEC will post 1.62 EPS for the current fiscal year.
Several hedge funds and other institutional investors have recently modified their holdings of the company. Legal & General Group Plc grew its position in shares of TTEC by 3.4% in the third quarter. Legal & General Group Plc now owns 34,237 shares of the business services provider’s stock valued at $884,000 after purchasing an additional 1,110 shares during the period. Ramsey Quantitative Systems lifted its position in shares of TTEC by 123.5% during the 3rd quarter. Ramsey Quantitative Systems now owns 4,870 shares of the business services provider’s stock valued at $126,000 after acquiring an additional 2,691 shares during the last quarter. AXA raised its stake in TTEC by 31.4% during the 3rd quarter. AXA now owns 19,252 shares of the business services provider’s stock valued at $499,000 after purchasing an additional 4,600 shares during the period. Capital Impact Advisors LLC raised its stake in TTEC by 11.2% during the 3rd quarter. Capital Impact Advisors LLC now owns 56,105 shares of the business services provider’s stock valued at $1,436,000 after purchasing an additional 5,661 shares during the period. Finally, SG Americas Securities LLC acquired a new stake in TTEC during the 2nd quarter valued at $199,000. 25.19% of the stock is owned by institutional investors and hedge funds.
TTEC Company Profile
TTEC Holdings, Inc designs, builds, and operates omni-channel customer experiences. It operates through four segments: Customer Management Services (CMS), Customer Growth Services (CGS), Customer Technology Services (CTS), and Customer Strategy Services (CSS). The CMS segment offers customer experience delivery solutions, which integrate technology with customer experience professionals to optimize the customer experience across various channels and stages of the customer lifecycle from an onshore, offshore, or work-from-home environments.
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